How are DREKK Boots Co. shirts made?
Our apparel is made to order through our professional production and fulfillment partner. Your product is printed specifically for you after your order is placed, helping us reduce excess inventory and waste.
Where do you currently ship?
DREKK Boots Co. currently ships to addresses within the United States.
How much does shipping cost?
Standard shipping is a flat rate of $4.75.
How long will my order take to arrive?
Because our apparel is made to order, production takes place before the order ships. Your estimated delivery date will be displayed during checkout.
Once your order ships, you will receive an email containing your tracking information.
Will all my items arrive in the same package?
Most items arrive together, but an order may occasionally be divided into separate shipments depending on the products ordered and the fulfillment location. You will receive tracking information for each shipment.
How do I choose the correct size?
Please review the Size Guide on the product page before ordering. Measurements and fits may vary between adult crew-neck shirts, women’s V-neck shirts, and youth shirts.
For the most accurate fit, compare the measurements in our size guide with a similar shirt you already own.
How should I care for my DREKK apparel?
For the best results:
- Machine wash cold with similar colors
- Turn the shirt inside out before washing
- Use mild detergent
- Tumble dry on low or hang dry
- Do not iron directly over the printed design
- Do not dry clean
Can I change or cancel my order?
Contact us as soon as possible after placing your order. Because each product is made to order, we cannot guarantee changes or cancellations once production has started.
Email support@drekkboots.com and include your order number and the requested change.
What should I do if my order arrives damaged or incorrect?
Contact support@drekkboots.com with:
- Your order number
- A description of the problem
- Clear photographs of the item and packaging
We will review the issue and work with you to make it right.
Can I return or exchange an item because I ordered the wrong size?
Because our products are made to order, please carefully review the size guide before purchasing. Return and exchange eligibility is subject to our posted Refund Policy.
Where can I read your return policy?
Our complete Refund Policy is available through the Terms and Policies section at the bottom of our website.
Do you offer a first-order discount?
New members of the DREKK Crew can receive $5 off their first order of $60 or more using code:
DREKK5
Discount requirements apply, and only one discount code may be used unless otherwise stated.
Why isn’t my discount code working?
Confirm that:
- Your merchandise total meets the required minimum
- The code was entered exactly as shown
- The offer has not already been used
- The products in your cart are eligible
- Another incompatible discount is not already applied
For assistance, contact support@drekkboots.com.
Do you offer custom or personalized shirts?
We do not currently offer individual personalization. However, we are continually developing new professions, trades, careers, public-service, military, heritage, and youth designs.
Can I request a trade or profession that is not currently available?
Yes. Visit our Contact page and submit your request. Tell us the trade, profession, career, or design you would like to see.
Your request could inspire a future DREKK Boots Co. design.
How can I contact DREKK Boots Co.?
Email us at:
Please include your order number when contacting us about an existing order.