Terms of service
OVERVIEW
This website is operated by DREKK Boots Co. Throughout the site, the terms “we,” “us,” and “our” refer to DREKK Boots Co. DREKK Boots Co. offers this website, including all information, products, services, features, and tools available through this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website, purchasing a product, creating an account, subscribing to communications, or otherwise using our services, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our services.
1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given consent for any minor dependents under your supervision to use this site.
You may not use our products, website, or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in connection with your use of the site.
You must not transmit viruses, malware, destructive code, or any other material intended to interfere with the operation or security of the website.
A violation of these Terms may result in termination of your access to our services.
2. PRODUCTS AND SERVICES
DREKK Boots Co. offers apparel, accessories, merchandise, and other products celebrating hardworking Americans, skilled trades, public service professionals, military service members, healthcare professionals, and others who keep America moving.
Many of our products are made to order and may be produced, fulfilled, packaged, or shipped by third-party fulfillment partners.
We make reasonable efforts to display product colors, images, descriptions, sizes, and other details accurately. However, colors may appear differently depending on your device, screen settings, lighting, or other factors.
We reserve the right to modify or discontinue any product, design, collection, size, color, price, or service at any time without prior notice.
All purchases are subject to availability and acceptance of your order.
3. MADE-TO-ORDER PRODUCTS
Many DREKK Boots Co. products are created specifically after an order is placed. Because of this made-to-order production model, customers should carefully review product descriptions, sizing information, colors, designs, and order details before completing a purchase.
Returns, refunds, exchanges, cancellations, damaged products, incorrect products, and other order-related issues are governed by our Return and Refund Policy and other applicable policies published on our website.
4. ORDERS AND ORDER ACCEPTANCE
We reserve the right to accept, reject, limit, or cancel any order at our discretion, including orders that appear fraudulent, unauthorized, inaccurate, abusive, intended for resale without authorization, or otherwise inconsistent with these Terms.
An order confirmation does not necessarily constitute final acceptance of an order. We may contact you if additional information or verification is required.
If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion of the order.
You are responsible for providing accurate and complete billing, shipping, contact, and payment information.
5. PRICES AND PAYMENT
Prices for products are subject to change without notice.
We reserve the right to correct pricing errors, product description errors, promotional errors, or other inaccuracies, including after an order has been submitted. If a material error affects your order, we may contact you, cancel the affected order, and issue an appropriate refund.
Applicable taxes, shipping charges, customs duties, import fees, and other charges may be added where required.
Payment processing may be provided by third-party payment providers and is subject to their applicable terms and policies.
6. SHIPPING AND DELIVERY
Order processing, production, fulfillment, shipping, tracking, delivery estimates, lost packages, incorrect addresses, and related matters are governed by our Shipping Policy.
Shipping and delivery dates are estimates unless expressly stated otherwise. DREKK Boots Co. is not responsible for delays caused by shipping carriers, customs, weather, natural disasters, labor disruptions, high order volume, incorrect customer information, or other circumstances outside our reasonable control.
Some orders may be fulfilled from multiple locations and may arrive in separate shipments.
7. RETURNS, REFUNDS, AND CANCELLATIONS
Returns, refunds, exchanges, cancellations, damaged items, defective products, misprints, incorrect products, lost packages, and other order issues are governed by our Return and Refund Policy.
Because many of our products are made to order, we generally do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind, except where otherwise required by applicable law.
Nothing in these Terms is intended to limit rights that cannot legally be waived under applicable consumer protection laws.
8. INTELLECTUAL PROPERTY
Unless otherwise stated, the DREKK Boots Co. name, logos, slogans, artwork, graphics, product designs, photographs, written content, collection names, branding elements, and other original materials displayed on this website are owned by or licensed to DREKK Boots Co. and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, license, publish, create derivative works from, commercially exploit, or otherwise use our intellectual property without prior written permission.
Purchasing a DREKK Boots Co. product does not transfer ownership of any intellectual property rights associated with the product, artwork, design, logo, or brand.
9. TRADEMARKS, PROFESSIONS, MILITARY, AND PUBLIC SERVICE REFERENCES
Certain products may celebrate occupations, skilled trades, military branches, public service professions, states, communities, or other groups.
Unless expressly stated otherwise, DREKK Boots Co. is not affiliated with, sponsored by, endorsed by, or officially connected with any government agency, military branch, law enforcement agency, fire department, healthcare organization, employer, trade organization, or other third party referenced or represented through general themes or occupational categories.
Any third-party names, trademarks, insignia, logos, or other protected materials remain the property of their respective owners and should only be used where legally permitted.
10. THIRD-PARTY SERVICES
Our store may rely on third-party providers for ecommerce technology, payment processing, production, fulfillment, shipping, analytics, marketing, customer communications, and other services.
We are not responsible for third-party websites, products, services, content, practices, or policies except to the extent required by applicable law.
Your use of certain third-party services may be subject to additional terms and privacy policies.
11. USER CONTENT, REVIEWS, AND SUBMISSIONS
If you submit reviews, photographs, testimonials, suggestions, feedback, comments, ideas, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of another person or entity.
You may not submit unlawful, abusive, defamatory, threatening, obscene, fraudulent, misleading, or infringing content.
To the extent permitted by law, by voluntarily submitting content to DREKK Boots Co., you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share that content for legitimate business, promotional, and marketing purposes, subject to applicable privacy laws.
12. PROHIBITED USES
You may not use our website or services:
- For any unlawful or fraudulent purpose;
- To violate intellectual property rights;
- To harass, abuse, threaten, defame, or discriminate unlawfully against others;
- To submit false or misleading information;
- To transmit malicious code or interfere with website security;
- To scrape, crawl, harvest, or collect information through unauthorized automated means;
- To attempt unauthorized access to accounts, systems, or data; or
- To interfere with the proper operation of the website.
We reserve the right to terminate or restrict access for violations of these Terms.
13. ACCURACY OF INFORMATION
We strive to provide accurate and current information but do not guarantee that all information on the website will always be complete, current, or error-free.
Information may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other matters.
We reserve the right to correct errors, update information, or cancel affected orders where appropriate.
14. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except where expressly provided or legally required.
We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
Nothing in this section excludes warranties or consumer rights that cannot legally be excluded.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, DREKK Boots Co. and its owners, officers, employees, affiliates, contractors, service providers, and agents will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the website, services, or products.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
16. INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify and hold harmless DREKK Boots Co. and its affiliates, owners, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from your violation of these Terms, misuse of the website or services, or infringement of another party’s rights.
17. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
18. TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our website and services at any time. We may suspend or terminate access to our services if we reasonably believe you have violated these Terms or applicable law.
Obligations and liabilities incurred before termination will survive where appropriate.
19. GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles, except where applicable law requires otherwise.
20. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service from time to time by posting the revised version on our website.
Your continued use of the website after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
21. CONTACT INFORMATION
Questions about these Terms of Service may be submitted through the Contact page on our website or by email at
Honest Work. Lasting Pride.
DREKK Boots Co.